OpenAI’s AI chatbot platform, ChatGPT, suffered a major outage Thursday.
Early this morning, ChatGPT users started reporting issues accessing ChatGPT on the web and other platforms. According to the ChatGPT status page on OpenAI’s website, OpenAI acknowledged the problem at 5:12 a.m. Pacific, and identified the root cause a little under an hour later.
“[We] are currently working to implement a fix,” reads a note on the status page posted at 5:43 a.m. Per a more recent note published at 7:09 a.m., OpenAI has implemented the fix and is “monitoring the results.”
This reporter was able to log into ChatGPT on the web as of publish time.
OpenAI’s API was also experiencing downtime this morning, but OpenAI claims in a message to have resolved it.
It’s rare that ChatGPT goes down for hours. But it has happened before — recently, in fact.
In December, ChatGPT, the OpenAI API, and OpenAI’s video generator, Sora, experienced major disruptions in service. OpenAI acknowledged the problem soon after and began working on a fix. But it’d take the company roughly three hours to restore all tools.
OpenAI later blamed that outage on bugs with a new telemetry service.
TechCrunch has an AI-focused newsletter! Sign up here to get it in your inbox every Wednesday.